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Frequently Asked Questions

To help new customers get started with our service, we have compiled a list of FAQs that will help explain the basics, how to setup account registration and how to configure advanced features. You can either select from the category list or use the search field below to find an answer to your question.

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How do I set up BLF on my Cisco 8861?

How do I set up BLF on my Cisco 8861?

You'll have to update your Cisco to the latest firmware first (10.4.1 SR2 or higher) - which is done via downloading the firmware from a TFTP server. Without the latest firmware, these options won't appear!

The syntax you'll need is fnc=blf+sd;sub=*extension number*@$PROXY;ext=*extension name*@$PROXY

Cisco BLF

For example - if Bob was extension 1001, the syntax would look like this: fnc=blf+sd;sub=1001@$PROXY;ext=Bob@$PROXY

Once you click Save changes, you'll then see it light up on your 8861 if done correctly! If not, then check the syntax and the extensions you have entered and try again!

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