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Frequently Asked Questions

To help new customers get started with our service, we have compiled a list of FAQs that will help explain the basics, how to setup account registration and how to configure advanced features. You can either select from the category list or use the search field below to find an answer to your question.

If you are unable to find an answer, or need additional help, please call us on: 0121 366 8888

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FAQs VoIP Phones

How do I register a Yealink W52 handset to the base?

How do I register a Yealink W52 handset to the base?

In order to use a Yealink W52 handset with your Yealink base, you'll first have to pair it to your base. To do this:

  • Long press the button on the base station. The registration LED slow flashes, indicating the base station is in registration mode.
  • Press OK on the handset to enter the main menu.
  • Select Registration > Register Handset. The LCD screen then displays Base 1 - Base 4.
  • Press the arrow keys to highlight the desired one, and then press the OK soft key. The handset begins to search for the base station.
  • Press the OK soft key when the LCD screen displays the RFPI code of the base station.
  • Enter the system PIN (default: 0000)
  • Press Done. The handset plays a successful tone and prompts “Handset Subscribed”, which indicates the handset is registered successfully. After successful registration, an internal handset number and handset name appear on the LCD screen.
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